SB2022032310 - Multiple vulnerabilities in OTRS

Description

This security bulletin contains information about 2 secuirty vulnerabilities.

1) Cross-site scripting (CVE-ID: CVE-2022-0475)

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data within the translator in the Package manager. A remote user can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

2) Information disclosure (CVE-ID: CVE-2022-1004)

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to improper restriction of the accounted time in the Ticket Detail View (External Interface) when ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled. A remote user can gain unauthorized access to sensitive information on the system.

Remediation

Install update from vendor's website.

References

• https://otrs.com/release-notes/otrs-security-advisory-2022-05/
• https://otrs.com/release-notes/otrs-security-advisory-2022-06/