SB2021040151 - Infinite loop in otrs (Alpine package)



SB2021040151 - Infinite loop in otrs (Alpine package)

Published: April 1, 2021

Security Bulletin ID SB2021040151
Severity
Medium
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Denial of service

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Infinite loop (CVE-ID: CVE-2019-18180)

The vulnerability allows a remote non-authenticated attacker to perform a denial of service (DoS) attack.

Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.


Remediation

Install update from vendor's website.