SB2021040149 - Cross-site scripting in otrs (Alpine package)
Published: April 1, 2021
Security Bulletin ID
SB2021040149
Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Data manipulation
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2019-16375)
The vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Remediation
Install update from vendor's website.