SB2021040140 - Input validation error in otrs (Alpine package)



SB2021040140 - Input validation error in otrs (Alpine package)

Published: April 1, 2021

Security Bulletin ID SB2021040140
Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Input validation error (CVE-ID: CVE-2019-10065)

The vulnerability allows a remote authenticated user to gain access to sensitive information.

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.


Remediation

Install update from vendor's website.