SB2021040133 - Improper access control in otrs (Alpine package)
Published: April 1, 2021
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Improper access control (CVE-ID: CVE-2018-14593)
The vulnerability allows a remote attacker to gain unauthorized access to sensitive information.
The vulnerability exists due to improper access control restrictions when accessing certain URL. A remote authenticated attacker with agent privileges can escalate privileges and gain access to otherwise restricted functionality.
Remediation
Install update from vendor's website.