SB2021040131 - OS Command Injection in otrs (Alpine package)
Published: April 1, 2021
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) OS Command Injection (CVE-ID: CVE-2017-16921)
The vulnerability allows a remote authenticated user to execute arbitrary code.
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Remediation
Install update from vendor's website.