SB2020032731 - Cross-site scripting in OTRS
Published: March 27, 2020 Updated: April 1, 2021
Security Bulletin ID
SB2020032731
Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Data manipulation
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2020-1771)
The vulnerability allows a remote authenticated user to read and manipulate data.
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Remediation
Install update from vendor's website.