SB2020032729 - Information disclosure in OTRS



SB2020032729 - Information disclosure in OTRS

Published: March 27, 2020 Updated: April 1, 2021

Security Bulletin ID SB2020032729
Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Information disclosure (CVE-ID: CVE-2020-1769)

The vulnerability allows a remote authenticated user to gain access to sensitive information.

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.


Remediation

Install update from vendor's website.