SB2020022123 - Information disclosure in otrs OTRS
Published: February 21, 2020 Updated: July 17, 2020
Security Bulletin ID
SB2020022123
Severity
Medium
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Information disclosure
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Information disclosure (CVE-ID: CVE-2013-4088)
The vulnerability allows a remote authenticated user to gain access to sensitive information.
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Remediation
Install update from vendor's website.