SB2020011017 - Cross-site scripting in OTRS
Published: January 10, 2020 Updated: April 1, 2021
Security Bulletin ID
SB2020011017
Severity
Low
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Data manipulation
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2020-1766)
The vulnerability allows a remote non-authenticated attacker to read and manipulate data.
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Remediation
Install update from vendor's website.
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- https://otrs.com/release-notes/otrs-security-advisory-2020-02/