SB2017120819 - OS Command Injection in OTRS
Published: December 8, 2017 Updated: August 8, 2020
Security Bulletin ID
SB2017120819
Severity
High
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Code execution
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) OS Command Injection (CVE-ID: CVE-2017-16921)
The vulnerability allows a remote authenticated user to execute arbitrary code.
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Remediation
Install update from vendor's website.