SB2017112126 - Privilege escalation in Open Ticket Request System



SB2017112126 - Privilege escalation in Open Ticket Request System

Published: November 21, 2017 Updated: November 27, 2017

Security Bulletin ID SB2017112126
Severity
High
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Code execution

Breakdown by Severity

High 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Privilege escalation (CVE-ID: CVE-2017-16664)

The vulnerability allows a remote authenticated attacker to gain elevated privileges on the target system.

The weakness exists due to insufficient security checks in the recovery procedure. A remote attacker who is logged into OTRS as an agent can request special URLs from OTRS and execute arbitrary shell commands with the permissions of the web server user.

Successful exploitation of the vulnerability may result in system compromise.

Remediation

Install update from vendor's website.