SB2017021716 - Cross-site scripting in OTRS

Description

This security bulletin contains information about 1 security vulnerability.

1) Cross-site scripting (CVE-ID: CVE-2016-9139)

Vulnerability allows a remote attacker to perform Cross-site scripting attacks.

An input validation error exists in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Remediation

Cybersecurity Help is not aware of any official remediation provided by the vendor.

References

• http://www.securityfocus.com/bid/94141
• https://www.otrs.com/security-advisory-2016-02-security-update-otrs/