SB2014040204 - Cross-site scripting in OTRS

Description

This security bulletin contains information about 1 security vulnerability.

1) Cross-site scripting (CVE-ID: CVE-2014-2553)

Vulnerability allows a remote attacker to perform Cross-site scripting attacks.

An input validation error exists in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Remediation

Cybersecurity Help is not aware of any official remediation provided by the vendor.

References

• http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html
• http://secunia.com/advisories/57616
• https://www.otrs.com/security-advisory-2014-04-xss-issue