SB2011031818 - Cryptographic issues in OTRS



SB2011031818 - Cryptographic issues in OTRS

Published: March 18, 2011 Updated: August 11, 2020

Security Bulletin ID SB2011031818
Severity
Medium
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Cryptographic issues (CVE-ID: CVE-2011-1433)

The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.


Remediation

Install update from vendor's website.