SB2011031816 - Input validation error in OTRS
Published: March 18, 2011 Updated: August 11, 2020
Security Bulletin ID
SB2011031816
Severity
Medium
Patch available
YES
Number of vulnerabilities
1
Exploitation vector
Remote access
Highest impact
Information disclosure
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Input validation error (CVE-ID: CVE-2010-4766)
The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.
The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.
Remediation
Install update from vendor's website.