SB2011031810 - Cryptographic issues in OTRS



SB2011031810 - Cryptographic issues in OTRS

Published: March 18, 2011 Updated: August 11, 2020

Security Bulletin ID SB2011031810
Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Cryptographic issues (CVE-ID: CVE-2010-4758)

The vulnerability allows a remote non-authenticated attacker to gain access to sensitive information.

installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen.


Remediation

Install update from vendor's website.