SB2011031801 - Cross-site scripting in OTRS
Published: March 18, 2011 Updated: August 11, 2020
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2008-7275)
Vulnerability allows a remote attacker to perform Cross-site scripting attacks.
An input validation error exists in Open Ticket Request System (OTRS) before 2.3.3 when processing vectors related to (1) AgentTicketMailbox or (2) CustomerTicketOverView. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in victim's browser in security context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
Remediation
Cybersecurity Help is not aware of any official remediation provided by the vendor.