UK outsourcing services provider Capita disclosed a cyber incident that prevented access to its internal Microsoft Office 365 applications.
The London-based Capita is a major provider of outsourced services to the public sector, companies and critical infrastructure organizations, including the National Health Service (NHS), the UK military, the Department for Work and Pensions, O2, Vodafone, and the Royal Bank of Scotland.
On March 31, the provider reported an IT issue which, according to news media outlets, left the company personnel locked out of their accounts.
On April 3, Capita posted an update on its website confirming it “experienced a cyber incident primarily impacting access to internal Microsoft Office 365 applications” that caused disruption to some services provided to customers, though the majority of the client services remained in operation.
The company has not disclosed the nature of the incident. Capita said there was “no evidence of customer, supplier or colleague data having been compromised.”
On Monday, US-based data storage devices maker Western Digital revealed it was hit with a network security breach, with hackers gaining access to its internal systems and stealing some of its data.